How to verify your ID

To have your Buy and Deposit options enabled, you will need to verify your ID. Kindly follow the steps below.

  1. Take a clear picture of a valid ID (These are the ONLY accepted IDs - Passport, Drivers License, Ghana Card or NEW Voters ID)
  2. Get a sheet of paper and write the following details on it
    1. PayPlux
    2. Date (the date on which you are submitting these requirements)
    3. Sign - your official signature
  3. Hold the sheet of paper together with your ID Card and let someone take a photo of you. Be sure it’s clear as possible. Do not be bare chested. Ensure it’s a well-lit area.
  4. Kindly send them to us via WhatsApp (+233) 54 257 0075. Attach your email address in the chat. Ensure to send all documents at once.
  • Read the instructions carefully and do accordingly.
  • Half sent requirements won’t be processed.
  • Do take note that verification can take up to 48 hours.
  • Click on this link to see how it is done. http://prnt.sc/tzes4h